We are looking for a customer service representative to join our team. You will be responsible for providing excellent customer service to our clients, as well as assisting with various tasks such as answering phone calls, responding to emails, and resolving customer complaints. The ideal candidate will have strong communication skills and a positive attitude, as well as the ability to work well under pressure.

Responsibilities

• Provide excellent customer service to clients

• Answer phone calls and respond to emails in a timely manner

• Resolve customer complaints and issues

• Assist with other tasks as needed

Who we're looking for

• High school diploma or equivalent

• 1+ years of experience in customer service or a related field

• Strong communication skills and a positive attitude

• Ability to work well under pressure

• Excellent problem-solving skills

• Ability to work independently and as part of a team

• Proficient in Microsoft Office and Google Suite

• Experience working with customer service software such as Zendesk or Freshdesk

• Experience working in a fast-paced environment

Benefits with you in mind

• Competitive salary and benefits package

• Flexible work hours and remote work options

• Opportunity to work with a talented and diverse team of professionals

• Opportunity for career growth and advancement

• Collaborative and supportive work environment

• Opportunity to make a real impact on the company and its products

• Opportunity to work on challenging and interesting projects